Shipping Policy
Enjoy Free shipping on orders over $100
1. Free Shipping Option
NO CUSTOM DUTY (All Shoes will be declared less than $20 and marked as gift.)
| Country | Delivery time (Free Shipping Option) |
|---|---|
USA | 10-16 working Days |
UK/GB | 10-13 working Days |
Canada | 10-20 working Days |
Australia | 9-12 working Days |
Germany | 10-12 working days |
France | 10-14 working days |
Italy | 10-15 working days |
Spain | 10-14 working days |
Other EU Customers | 10-18 working days |
2. DHL/Fedex/Other Express
We guarantee fast and easy Fedex, DHL, EMS shipping . In order to insure that you have a great shopping experience we provide a hassle free shipping process. If you have any problems receiving your package we will reship once at our expense.
3. Some important things you should know about our shipping policies
- You are responsible for providing the correct shipping address.
- Someone must be available at your shipping address during the day to sign for the package.
- We ship all our merchandise via express international courier. It must be signed for upon delivery
- All shipments are shipped directly from our warehouse in Hong Kong
- You will receive an email with a tracking number allowing you to track the progress of your shipment on the day your merchandise is shipped.
- It could take up to 5 days for the shipping company to update their website with details of your shipment.
- Your order may arrive in multiple packages. If your order has been split you will receive multiple tracking numbers. The number of tracking numbers you receive reflects the number of packages you should expect to receive.
- Your package will pass through customs in your country and you may be asked to assist in clearance.
- We are not responsible for taxes or tariffs on your packages. We try to avoid these costs with low value invoices.